ChatGPT Outage Surprises Users Worldwide as OpenAI Investigates the Cause

OpenAI’s artificial intelligence services experienced major technical issues on Tuesday, June 10, 2025, leading to a widespread outage that affected ChatGPT, multiple APIs, and the Sora service, leaving millions of users around the globe confused and frustrated.

ChatGPT Outage: High Error Rates and Performance Delays

In an official update on its system status page, OpenAI confirmed that some users were encountering high error rates and noticeable delays in service performance. The company stated that its technical teams were actively investigating the root cause of the issue but did not provide a specific timeline for resolution.

Data from Downdetector, a platform that tracks digital service disruptions, showed a significant spike in user reports from the United States, the United Kingdom, the Middle East, and other regions. Most complaints pointed to network errors and difficulties generating responses during conversations.

Alert Messages and Support Links

During the outage, users encountered a message on the ChatGPT interface indicating a malfunction in response generation, directing them to the official support center via help.openai.com for immediate assistance.

ChatGPT Serves Over 400 Million Users

ChatGPT is one of the most widely used AI services in the world, serving over 400 million active users weekly, along with approximately 10 million subscribers to the paid ChatGPT Plus service, according to the latest statistics released by OpenAI in February 2025.

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